vb8 aps Privacy Policy

1.1 Information You Provide Directly

When you register with vb8 aps, verify your account, or contact our support team, you voluntarily provide the following information:

• Full name and date of birth (for age verification — the 21+ age restriction must be observed)
• Email address and mobile number
• Password (stored encrypted — not readable in plain text)
• Payment details such as bKash, Nagad, or Rocket account numbers (for processing transactions)
• Government-issued ID details for identity verification (where required)

1.2 Information Collected Automatically

Some information is collected automatically when you browse the site or use the app:

• IP address and device identifier information
• Browser type, operating system, and screen resolution
• Time and date of site access, and pages visited
• Session information collected via cookies and similar tracking technologies
• Location information (approximate, IP-based)

1.3 Information Received from Third Parties

For fraud prevention and identity verification purposes, we may occasionally receive information from third-party verification service providers. This information is used solely to ensure account security.

vb8 aps uses collected information only for the specific purposes listed below. No personal information is used beyond these purposes:

2.1 Account Management and Verification

Your provided information is needed to complete registration, verify identity, and confirm age (in compliance with the 21+ restriction). Information is also used to maintain login sessions and keep accounts active.

2.2 Payment Processing

Your payment details are used for deposits and withdrawals. All transactions are processed through bKash, Nagad, and Rocket, and the security of every transaction is ensured.

2.3 Support and Communication

Your contact information is used to resolve your issues and improve services. vb8 aps provides 24/7 support in Bengali and English via live chat and email.

2.4 Fraud Prevention and Security

Information is analysed to detect suspicious activity, prevent misuse of multiple accounts, and maintain the overall security of the platform.

2.5 Service Improvement

Overall user experience is analysed to improve site performance and game selection. Information used for this purpose is statistical and processed in a way that does not identify any individual.

2.6 Meeting Legal Obligations

Information may be retained and disclosed where necessary to comply with applicable laws, regulations, or directives from authorities.

Cookies are used on the vb8 aps website. Cookies are small text files stored in your browser that help improve your experience on the site.

3.1 Essential Cookies

These cookies are necessary for the basic functioning of the site — such as maintaining login sessions, security verification, and remembering language preferences. Without them, the site cannot work properly.

3.2 Functional Cookies

These cookies are used to remember your preferences, such as game settings or your account language selection.

3.3 Analytics Cookies

Statistical information is collected to understand which pages are used most and where issues arise. This information does not identify any specific individual.

3.4 Cookie Controls

You can accept or reject cookies at any time by changing your browser settings. Please note that disabling essential cookies may prevent some features of the site from working properly.

vb8 aps never sells your personal information to third parties. Information may be shared only in the limited circumstances listed below:

4.1 Service Provider Partners

We work with trusted third parties to provide specific services such as payment processing, identity verification, and technical support. These partners operate under strict confidentiality agreements and may not use the information for any purpose beyond what is specified.

4.2 Legal Requirements

Your information may be disclosed to authorities when required by a court order, government directive, or applicable law. In such cases, we provide only the minimum information necessary.

4.3 Company Restructuring

In the event of a merger, acquisition, or business restructuring, your information may be transferred to the new entity. You will be notified in advance in such situations, and this policy will remain in effect.

4.4 With Your Consent

Outside of the cases listed above, your personal information will not be shared with any third party without your explicit consent.

vb8 aps applies industry-standard technical and organisational measures to protect your information:

5.1 Encryption

All data transmitted on the website is protected by SSL (Secure Socket Layer) encryption. Passwords are never stored in plain readable form — strong hashing methods are always used.

5.2 Access Controls

Access to your personal information is limited only to staff who need it for their work. Every access is logged and reviewed regularly.

5.3 Security Testing

Regular security audits and vulnerability assessments are conducted. Measures are in place to quickly identify and resolve any security issues.

5.4 Acknowledgement of Limitations

It is not possible to guarantee complete security for data transmitted over the internet. We are committed to ensuring the highest level of protection, but no system is 100% impenetrable — it is our responsibility to make you aware of this.

Your information is not retained beyond what is necessary. Below is a general overview:

• Active account data: Retained for the entire time your account remains active.
• Transaction records: Financial transaction data is retained for a set period as required by law.
• Closed accounts: Even after an account is closed, certain information may be kept for a set period for legal obligations or dispute resolution.
• Marketing data: If you withdraw your consent, your information will no longer be used for marketing purposes.

After the specified period, information is securely deleted or anonymised.

vb8 aps believes you should have control over your personal information. Your rights are summarised below:

7.1 Right to Access Information

You can request to know what information we hold about you. We will respond within a reasonable time of receiving the request.

7.2 Right to Correct Information

If your account contains incorrect or outdated information, you can request that it be corrected. You can also update some information yourself through account settings.

7.3 Right to Request Deletion

In certain circumstances, you can request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations — you will be informed of the reason in such cases.

7.4 Right to Object to Processing

You can let us know at any time via email if you want to stop receiving marketing communications. Essential service-related communications will continue as normal.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact our support team via live chat or email. You may be asked to verify your identity when making a request.

All services at vb8 aps are exclusively for individuals aged 21 and above. We do not knowingly collect personal information from any minor.

Age is verified at the time of registration. If we become aware that a minor's information has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

Our Responsible Gaming guidelines contain detailed information on responsible gambling, including the protection of minors.

vb8 aps may update this privacy policy from time to time to keep pace with changes in services and technology. The following process is followed when changes are made:

• For significant changes, registered email holders will be notified in advance.
• The "Last updated" date at the top of this page will be changed.
• Continuing to use the site after a change means you accept the new policy.
• For major changes, explicit consent may be requested again.

We recommend reviewing this page regularly. For other rules related to using the site, more information about vb8 aps can be found on our About Us page.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

10.1 Live Chat

Instant support is available via live chat from any page on the site. Our support team works 24/7 in Bengali and English.

10.2 Email

For detailed requests regarding personal information, contact us by email:

[email protected]

10.3 Response Time

Privacy-related requests are responded to as quickly as possible. Complex requests may take a little longer — you will be informed in advance if that is the case.

For general questions, check our Frequently Asked Questions section — answers to many common topics can be found there.